Patient services, support and resources

Patient services, support and resources

How can Sunovion Answers help? View program video

Sunovion Answers is a support experience centered around you. Whether you were recently diagnosed, currently on treatment, or responsible for the care of another, we’re available to support you. Our team is here to empower you by sharing knowledge, providing options and answering your questions about:

  • Insurance benefits
  • Savings options
  • Sunovion medications
  • Online resources and advocacy groups

Our call center specialists and online resources are available to help you take on what’s next in your treatment journey.

Every day is a new day. Take your next step today.

The Sunovion Answers Contact Center has been recognized by J.D. Power for providing

“An Outstanding Customer Service Experience”

for Phone Support

J.D. Power 2019 Certified Customer Service Program℠ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.

Contact Sunovion Answers

For more information about Sunovion Answers, select the link below or call a Sunovion Answers Service specialist at the following numbers:

Please call 1-888-394-7377, option #3 for all other product or medication inquiries.

Sunovion Answers Specialists

Our live phone support specialists can help you with:

Product Information

Answers to your questions on your Sunovion medication

Benefit Verification Services

Our reimbursement specialists can quickly complete a benefits verification to confirm insurance coverage, provide a copay estimate, or initiate a prior authorization if the insurance requires it.

Savings and Support

We'll review co-pay savings program eligibility and terms and conditions with you. Eligibility restrictions may apply.

Resources and Advocacy Groups

Find support groups and other resources that may be able to assist you further. To learn more, call us or click on one of the links in the Contact Sunovion Answers section above to discover how Sunovion Answers can help with your condition or treatment journey.